We accept items for refund of the purchase price (less the cost of shipping) or for exchange within 30 days. We cannot provide refunds or exchanges after this time. Email or call 718-243-9492 for instructions on how to initiate a return for refund or exchange. 

To ensure a timely replacement or refund, contact Customer Service to report any damage or defects immediately upon receipt.  If a refund is requested, and the items are eligible for return, a refund will be processed on the same day the item is received by the customer service representative.

Items are eligible for return only if:
·      unused
·      in the original / same condition as received  
·      returned with any associated paperwork, packaging, or accessories

Unworn t-shirts or slippers may only be exchanged for a different size.

Gift Cards and items sold as / marked “Fond Farewells” or “Clearance” are not eligible for refund or exchange. 

If you received an item from The Unemployed Philosophers Guild as a gift, you are not eligible for a refund. However, you may return your item for exchange or UPG store credit.